Shipping Policy

At No Borders Consultancy Pvt. Ltd., we specialize in providing professional consultancy services, not physical products. As such, the concept of "shipping" does not apply to our offerings. However, the following terms outline how our services are delivered:

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1. Service Delivery: The details and timeline for the delivery of services will be clearly communicated during the consultation and included in the quotation provided to the client.

2. Electronic Delivery: Most of our services and related deliverables are provided electronically via email, online meetings, or other agreed-upon digital means.

3. Timeline Commitment: While we make every effort to deliver services within the agreed timeline, unforeseen circumstances may cause minor delays. Clients will be informed promptly in such cases.

4. Client Responsibility: Clients are responsible for providing accurate information and responding promptly to requests to ensure timely delivery of services.

5. Proof of Delivery: Completion of service delivery will be confirmed via email or other mutually agreed methods.

Refund and Cancellation Policy

At No Borders Consultancy Pvt. Ltd., we strive to deliver services of the highest quality and ensure client satisfaction. However, we recognize that circumstances may arise requiring refunds or cancellations. The following policy outlines the terms:

Cancellation Policy

1. Request for Cancellation:

   • Clients can request a cancellation by submitting a written request via email to our official contact address.

   • Cancellations must be requested at least 72 hours before the commencement of the service or 14 calendar days from the date of purchase, whichever is less, to be eligible for a full or partial refund.

2. Non-Cancellable Services:

   • Services that have already commenced or been completed are non-cancellable and non-refundable.

   • Customized consultancy or advisory services initiated upon client request are non-cancellable once work has begun.

3. Force Majeure:

   • If services are delayed or canceled due to reasons beyond our control (e.g., natural disasters, government restrictions, technical issues), we will work with the client to reschedule or provide a suitable resolution.

Refund Policy

1. Eligibility for Refund:

   • Refunds are only processed if the cancellation request meets the criteria outlined in the Cancellation Policy.

   • Refund requests will not be entertained for services already rendered or for delays caused due to client-side issues, such as incomplete information or lack of communication.

2. Processing Time:

   • Approved refund requests will be processed within 15-30 business days from the date of approval.

3. Refund Amount:

   • For eligible cancellations, the refund amount will be calculated as follows:

     • Full Refund: If cancellation is made within the stipulated time before service commencement.

     • Partial Refund: If significant preparatory work has already been completed prior to the cancellation request.

4. Mode of Refund:

   • Refunds will be processed using the same method as the original payment unless otherwise agreed. Refunds will comply with international standards, including those for EU and American Express card transactions.

Disputes

1. In case of disputes, clients are encouraged to contact us directly to seek an amicable resolution.

2. If a resolution cannot be reached, disputes will be handled in accordance with applicable laws and jurisdiction as stated in the terms of service agreement.

Contact

For any questions or concerns regarding our Shipping or Refund and Cancellation Policy, please contact us at:

No Borders Consultancy Pvt. Ltd.
B 704 Kaladham, Chandkheda, Ahmedabad 382424
Email: nobordersc@gmail.com
Phone: +919313861276